What Kind of Content Should I Be Creating? - Hozaifah Digital Marketing India
The kind of content you create depends on your audience’s
needs at different stages in the buyer’s journey. You should start by creating
buyer personas (use these free templates, or try makemypersona.com) to identify
what your audience’s goals and challenges are in relation to your business. On
a basic level, your online content should aim to help them meet these goals,
and overcome their challenges.
Then, you’ll need to think about when they’re most likely to
be ready to consume this content in relation to what stage they’re at in their
buyer’s journey. We call this content mapping.
With content
mapping, the goal is to target content according to:
The characteristics of the person who will be consuming it (that’s where buyer personas come in).How close that person is to making a purchase (i.e., their lifecycle stage).In terms of the format of your content, there are a lot of different things to try. Here are some options we’d recommend using at each stage of the buyer’s journey:
The characteristics of the person who will be consuming it (that’s where buyer personas come in).How close that person is to making a purchase (i.e., their lifecycle stage).In terms of the format of your content, there are a lot of different things to try. Here are some options we’d recommend using at each stage of the buyer’s journey:
Awareness Stage:
·
Blog posts: Great for
increasing your organic traffic when paired with a strong SEO and keyword
strategy.
·
Infographics: Very shareable, meaning they increase your
chances of being found via social media when others share your content. (Check
out these free infographic templates to get you started.)
·
Short videos: Again, these are very
shareable and can help your brand get found by new audiences by hosting them on
platforms like YouTube.
Consideration Stage:
·
Ebooks: Great for lead generation as they’re generally
more comprehensive than a blog post or infographic, meaning someone is more
likely to exchange their contact information to receive it.
·
Research reports: Again, this is a high value content piece
which is great for lead generation. Research reports and new data for your
industry can also work for the awareness stage though, as they’re often
picked-up by the media or industry press.
·
Webinars: As they’re a more detailed, interactive form
of video content, webinars are an effective consideration stage content format
as they offer more comprehensive content than a blog post or short video.
Decision Stage:
Case studies: Having detailed case studies
on your website can be an effective form of content for those who are ready to
make a purchasing decision, as it helps you positively influence their
decision.
Testimonials: If case studies aren’t a good fit for your
business, having short testimonials around your website is a good alternative.
For B2C brands, think of testimonials a little more loosely. If you’re a
clothing brand, these might take the form of photos of how other people styled
a shirt or dress, pulled from a branded hashtag where people can contribute.
How Long Will It Take to See Results?
With digital marketing, it can often feel like you’re able
to see results much faster than you might with offline marketing due to the
fact it’s easier to measure ROI. However, it ultimately depends entirely on the
scale and effectiveness of your digital marketing strategy.
If you spend time building comprehensive buyer personas to
identify the needs of your audience, and you focus on creating quality online
content to attract and convert them, then you’re likely to see strong results
within the first six months.
If paid advertising is part of your digital strategy, then
the results come even quicker -- but it’s recommended to focus on building your
organic (or ‘free’) reach using content, SEO, and social media for long-term,
sustainable success.
Do I Need a Big Budget for Digital
Marketing?
As with anything, it really depends on what elements of
digital marketing you’re looking to add to your strategy.
Presuming you already have a website, if you’re focusing on
inbound techniques like SEO, social media, and content creation then the good
news is you don’t need very much budget at all. With inbound marketing, the
main focus is on creating high quality content that your audience will want to
consume, which unless you’re planning to outsource the work, the only
investment you’ll need is your time.
With outbound techniques like online advertising and
purchasing email lists, there is undoubtedly some expense. What it costs comes
down to what kind of visibility you want to receive as a result of the
advertising.
For example, to implement PPC using Google AdWords, you’ll
bid against other companies in your industry to appear at the top of Google’s
search results for keywords associated with your business. Depending on the
competitiveness of the keyword, this can be reasonably affordable, or extremely
expensive, which is why it’s a good idea to focus building your organic reach,
too.
Where Does Mobile Marketing Come Into
the Equation?
Another key component of digital marketing is mobile
marketing. In fact, mobile usage as a whole accounts for 60% of time spent
consuming digital media, while desktop-based digital media consumption makes up
the remaining 40%. This means that it’s essential to optimize your digital ads,
web pages, social media images, and other digital assets for mobile devices. If
your company has a mobile app that enables users to engage with your brand or
shop your products, your app falls under the digital marketing umbrella, too.
Those engaging with your company online via mobile devices
need to have the same positive experience as they would on desktop. This means
implementing a mobile-friendly or responsive website design to make browsing
user-friendly for those on mobile devices. It might also mean reducing the
length of your lead generation forms to create a hassle-free experience for
people downloading your content on-the-go. As for your social media images,
it’s important to always have a mobile user in mind when creating them as image
dimensions are smaller on mobile devices, meaning text can be cut-off.
There are lots of ways you can optimize your digital
marketing assets for mobile users, and when implementing any digital marketing
strategy, it’s hugely important to consider how the experience will translate
on mobile devices. By ensuring this is always front-of-mind, you’ll be creating
digital experiences that work for your audience, and consequently achieve the
results you’re hoping for.
I’m Ready to Try Digital Marketing.
Now What?
If you’re already doing digital marketing, it’s likely that you’re at least reaching some segments of your audience online. No doubt you can think of some areas of your strategy that could use a little improvement, though.
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